Frequently Asked Questions
Shipping & Handling
How Long Will My Order Take?
Your order will be shipped within 2 days of purchase.
Once your order has been processed please allow 3-12 days for delivery
Will I Receive A Tracking Number?
Yes, every purchase made with RetroBros will be shipped with a tracking number so you can follow your order along its journey
Who Covers Return Shipping?
The return shipping fees are not covered by RetroBros and must be paid by the customer. Please not all returns must be sent with tracked shipping in order for us to process your refund
Where Is RetroBros Located?
RetroBros is located in 2803, Philadelphia Pike, Claymont, Delaware, 19703
Product Questions
What Games Are On The MiniTendo
There are over 400 classic retro arcade games contained on the MiniTendo. We do not have a full list as we are constantly updating them to contain all your favourites that you have grown up playing! If you have any requests for games please let us know and we can make sure that we try and get the licences in the future
Is The MiniTendo Rechargebale?
Yes! MiniTendo comes with a long-life rechargeable battery making it perfect for road trips or long travel
Does The MiniTendo Require Internet To Play The Games?
No! All the games are stored internally on the MiniTendo so you do not need any internet to play them
Can I Add My Own Games To The MiniTendo?
Unfortunately not. There are over 400 games already installed on every MiniTendo however you can not add your own
Returns & Warranty
What If I'm Not Happy With My Purchase?
In the unlikely event that you are not happy with your order from RetroBros you do not have to worry.
All purchases come with a 90-Day Money back guarantee.
This means you have 90 days from the time that your order arrives at your door to return it for a full refund!
How Do I Return My Order?
Simple, all you have to do is reach out to customer support by phone or email and they can arrange the return for you!
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